Shipping Policy

Our items are warehoused and fulfilled by BuyersCircle Australia, who also provide you with fantastic after-sales support and customer service. 

All orders are shipped via our range of delivery partners, based on your location or the type of service selected.

AUSTRALIA WIDE SHIPPING RATES

Orders up to $99 – charged at a $9 flat rate Australia wide (ex. select bulky items and WA & NT). WA & NT charged at a $25 flat rate.

Orders $100+ - free delivery (ex. select bulky items)

When your order has been placed, a confirmation email will immediately be sent to your nominated email address. Orders are processed within 24-48 hours. Purchases made on weekends or Australian public holidays will be processed the following business day.

If you have purchased a pre-sale item, dispatch is not immediate, and the item will be processed and dispatched as described on that individual product page.

DELIVERY TIMEFRAMES

Delivery timeframes may vary by item location, delivery address, carrier, weather and market conditions.

Standard Delivery – Metro (All States)

2-5 business days

Standard Delivery – Regional (All States)

5-10 business days

Standard Delivery – Country (All States)

14-21 business days

Express Delivery*

*Only offered for certain items and states.

If ordered before midday, your order should be delivered the next business day.

 

For support:

Email support@buyerscircle.com.au if your item has not arrived or you have not received tracking information after the expected delivery date.